Policies
Booking and payment
Bookings are formalised through online payment of 100% of the total amount, by credit or debit card through our secure payment gateway. The booking is confirmed once payment is validated.
Cancellation
Cancellation up to 7 days before the check-in date: 100% refund. Cancellation between 7 days and 24 hours before check-in: 80% refund. Cancellation with less than 24 hours notice: no refund.
Check-in / Check-out
Check-in is from 3:00 PM. Check-out is before 12:00 PM. Please ask about early check-in or late check-out availability.
Arrivals
Rooms are held until 4:00 PM from Monday to Thursday and until 7:00 PM on Friday, Saturday and Sunday. If you plan to arrive later, you must let us know in advance.
Reception hours
Monday to Thursday: 10:00 AM to 4:00 PM. Friday, Saturday and Sunday: 10:00 AM to 7:00 PM.
Extra beds
Extra beds cost €30.00 per person and are subject to availability.
Pets
Pets are not allowed in the establishment.
Smoking
The entire establishment is non-smoking. Smoking is not allowed in the rooms or common areas.
Noise and rest
Guests are asked to respect the rest of other guests, especially between 11:00 PM and 8:00 AM.